Improvements to server infrastructure have been made and should eliminate the issues with cloud service performance. No further action should be required. Savant dealers should reach out to Savant Support with any difficulties that still exist with SCM, remote access, licensing, configuration deployment, or other cloud services.
Posted Mar 24, 2026 - 00:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2026 - 22:16 UTC
Identified
The team has identified factors contributing to cloud service performance degradation and is working to implement a solution to restore functionality.
Posted Mar 23, 2026 - 20:55 UTC
Update
We are continuing to investigate this issue.
Posted Mar 23, 2026 - 19:49 UTC
Update
We are continuing to investigate this issue.
Posted Mar 23, 2026 - 16:40 UTC
Investigating
We are currently investigating an issue with Savant Cloud performance that may result in intermittent issues with cloud services. This may include licensing, Backup & Restore operations, and deployment of configurations through SCM. Savant dealers should reach out to Savant Support regarding impacted sites.